Tackle your business challenges head on – With Microsoft Teams

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Effortless internal communication is vital to any business but without the proper tools, it can be harder to achieve than you might think. That’s where Microsoft Teams comes in; as this comprehensive collaboration platform integrates with the office apps making communication and collaboration a breeze.

Is poor communication hindering your business’ productivity potential?

It’s easy to get complacent when it comes to internal communication. You may think you have it covered, but if you ever find yourself trawling through email threads trying to make sense of things and if misinterpretation and miscommunication is a common feature of your daily office life then you should consider using new communication platforms to make things easier.

Many users of Office 365 like to remain within the familiar territory of the trusty, familiar family of apps: word, excel, Outlook and PowerPoint. However, Office 365 also contains a plethora of other productivity, communication and efficiency-boosting tools that you should make the effort to become familiar with.

Email remains an indispensable communication tool and it will likely remain so for a very long time. It’s not without its flaws however, as keeping track of multiple email threads and managing attachments can be a confusing, and often a time-consuming ordeal. Sending files via email can be a minefield; expect the file type to be changed and say goodbye to the original as it undergoes multiple edits by various individuals throughout your business. It may eventually return to you unrecognisable but hopefully, it won’t have been renamed!

 

So, what’s the answer? Say ‘hello’ to Microsoft Teams

If you’re an Office 365 user look no further for all your communication and collaboration needs – Microsoft teams have you covered! It incorporates an extensive range of features and its seamless integration with the Office apps means Teams is the only internal communication platform you’ll ever need. Here’s a brief overview of the tools on offer within Teams:

  • Instant Messaging. Emails have their place, but when you just want a quick and easy informal discussion with your team they can prove slow and clunky. Teams’ instant messaging capability allows you to chat with your team both on an individual or group basis in real-time – from anywhere, on any device! The user-friendly chat interface makes keeping on top of conversations easy and simplifies the file-sharing process.
  • Live Document editing. By taking advantage of Office 365’s cloud capabilities, several members of your team can collaborate on a single document at the same time. This eliminates the risk of files disappearing into the Email abyss and lets you keep an eye on editing as it occurs. You know where your files are always because they never leave your control; they remain in the cloud and can easily be accessed through the chat interface. This means you can view a document at any time without having to send an email asking for it to be sent to you!
  • Teams and Channels. ‘Teams and Channels’ are the structures around which you organise group collaboration on the Microsoft teams app. ‘Teams’ are where you gather a group of individuals for collaboration on a certain topic of work. This might be centred around a particular client, a common interest or a business goal. ‘Channels’ are structures that you set up within ‘Teams’ that act as subcategories of the main project. Channels can be set up to focus on very specific topics and you can make them ‘public’ (available to anyone in the Team) or ‘private’ (accessible only to those you choose). These structures make it easy to organise conversations and keep on top of file sharing by thanks to seamless integration with Sharepoint’s file storage architecture.
  • Video and Voice Calling. Microsoft Teams’ Voice/Video calling feature is based on the ‘Skype’ platform and allows you to hold virtual meetings with anything from 2 to 250 participants. Ideal for getting the team together for that weekly pep talk!

 

Struggling to find a solution that fits around your business?

At Cloudscape, we use our extensive experience to deliver custom-fit technology solutions to SMEs in London and the home counties. Technology should serve your business’ aims and aspirations, it shouldn’t be something to mould your operation around. We are experts in Cloud-computing and we know how empowering Cloud Services can be when leveraged correctly, so let us help you tailor Office 365 so that it works for your business and the unique challenges you face. Call us on 0207 952 8123 or send us an email info@cloudscape.it.

350,000 Social Media Influencers and Users at Risk Following Data Breach

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Personal data of an estimated 100,000 social media influencers has been accessed and partially leaked following a breach at social media marketing firm Preen.Me, Risk Based Security has discovered. The same breach has also led to more than 250,000 social media users having their information fully exposed on a deep web hacking forum, leaving these individuals at risk of being targeted by scams.

The leak was discovered by Risk Based Security’s data breach research team on June 6 when a known threat actor revealed they had compromised Preen.Me’s systems and were holding the personal information of over 100,000 affiliated influencers under ransom on a popular deep web hacking forum. The actor shared 250 records via PasteBin on the same day, and two days later on June 8, stated their intention to release the other 100,000 records, although this has not yet occurred.

The information includes influencers’ social media links, email addresses, names, phone numbers and home addresses. It was noted that those affected appear to be associated with cosmetic or lifestyle-related content.

Roy Bass, senior dark web analyst, Risk Based Security, commented: “While passwords were not leaked, threat actors can search for compromised passwords from other database leaks and link them to the accounts through email addresses/other personal information, or employ brute force techniques. We observed one threat actor state his intention to do so.

“They [those exposed] are also susceptible to spam and substantial harassment via their leaked contact information, as well as spear-phishing and identity theft scams if enough personally identifiable information is gathered.”

Then on June 14, the same cyber-criminal fully leaked the details of over 250,000 social media users who use Preen.Me’s application, ByteSizedBeauty. This includes their social media links, as well as personal information such as home and email address, date of birth, eye color and skin tone.

Bass added: “Regarding the other social media users, they are vulnerable to the previously mentioned threats with an increased risk for spear-phishing and identity theft scams due to more personal information being leaked.”

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

NCSC: One Million Phishing Messages Reported in Two Months

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The National Cyber Security Centre (NCSC) has announced that in just two months of its Suspicious Email Reporting Service being launched, it has received one million reports.

According to a statement, the service, which was launched in April as part of the Government’s Cyber Aware campaign, receives a daily average of 16,500 emails.

NCSC chief executive officer Ciaran Martin called the number of reports a “milestone” and said it was “testament to the vigilance of the British public.”

He added: “The kind of scams we’ve blocked could have caused very real harm and I would like to thank everyone who has played their part in helping to make the internet safer for all of us.”

Ed Macnair, CEO of Censornet, said: “Although it is positive to see people being vigilant against spam and phishing attacks, these figures from the NCSC demonstrate the extent of the problem. Cyber-criminals will continue to capitalize on the hysteria surrounding COVID-19 to exploit both organizations and individuals, preying on their curiosity and vulnerability.”

Figures show that 10% of the scams were removed within an hour of an email being reported, and 40% were down within a day of a report. Also, 10,200 malicious URLs linked to 3485 individual sites have been removed thanks to the one million reports received.

The Suspicious Email Reporting Service was co-developed with the City of London Police. Its commander Karen Baxter said: “Unquestionably, a vast number of frauds will have been prevented, thanks to the public reporting all these phishing attempts. Not only that, but it has allowed for vital intelligence to be collected by police and demonstrates the power of working together when it comes to stopping fraudsters in their tracks.”

Fake cryptocurrency investment lures made up more than half of all the online scams detected as a result of reporting from the public. In these cases, investors are typically promised high returns in exchange for buying currency such as Bitcoin, but scammers masquerade as crypto exchanges or traders to trick people into handing over money by using fake celebrity endorsements and images of luxury items.

According to the FCA, cryptocurrency investment scams have cost the British public around £27m, as victims are encouraged to invest more and more money.

Macnair also warned of the danger of social engineering attacks, and said it is crucial that organizations take it upon themselves to protect employees from these email attacks in the first instance. “Businesses need to use email security that combines algorithmic analysis, threat intelligence and executive name checking to efficiently protect themselves against these evolving attacks,” he said.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

Twitter Data Leak Exposes Business Clients

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Twitter has contacted its business clients to warn them of a potential breach of their data.

It said that email addresses, phone numbers and the last four digits of card numbers may have been accessed by others, thanks to a technology snafu which exposed the information.

It meant that billing information viewed on ads.twitter.com or analytics.twitter.com may have been exposed in the browser’s cache.

The social network first became aware of the incident on May 20 and said it took immediate action to remediate and notify any affected customers.

The snafu is not thought to have affected consumer users of the service, according to the BBC.

This isn’t the first time something like this has happened on the social platform.

Around a month before this incident, Twitter warned users that non-public information may have been stored in their Firefox browser’s cache.

“This means that if you accessed Twitter from a shared or public computer via Mozilla Firefox and took actions like downloading your Twitter data archive or sending or receiving media via Direct Message, this information may have been stored in the browser’s cache even after you logged out of Twitter,” it said at the time.

Although it’s unclear how many businesses were affected by the May breach, experts generally agreed that incidents of this kind are likely to have a limited impact on customers’ data security and privacy.

“The vector here requires physical access to the device, so it may not be as exploitable as an alert like this might indicate,” explained Edgescan product architect, David Kennefick.

“What Twitter has done is update its headers to include no-store and no-cache, which disables storing data from a website locally.”

Tripwire senior security researcher, Craig Young, added that the incident could still provide a “teachable moment” regarding shared computers.

“Whether you regularly rely on libraries or internet cafes for access or just need to print the occasional boarding pass from a hotel lobby, there can be a risk of exposing personal data,” he argued.

“Ideally, the best solution is to simply avoid using shared computers when entering or accessing personal data but this is not always an option. The next best solution is to bring your own web browser and take it with you when you go.”

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

Tackle your business challenges head on – Delving Deeper into Office 365

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Welcome to Office 365

The Office 365 offering from Microsoft brings an unprecedented level of convenience, flexibility and productivity potential to the familiar suite off Microsoft Office apps we all know so well. This versatile suite of tools, wrapped in an intuitive, access-anywhere interface is the ‘Swiss army knife’ of daily office life; as it has a solution for almost any challenge you might throw at it.

Like many Office 365 adopters, you may be aware of its potential yet have only used a few of the applications it features. This is understandable, as it can be difficult to know where to begin and exploring the services on offer may seem like a challenging, time-consuming endeavour.

We believe however that you should capitalise on the large range of tools and services you’re paying for, so the following series of blogs aims to guide you through some of the services within Office 365 that you may not be familiar with. We’ll approach the features individually, explaining the purpose, functionality and benefits that each brings. We’ll also explain how using them could further improve productivity, aid communication and streamline workflows in your business.

 

Delving Deeper into Office 365

Typically, the uncompromising nature of ‘off-the-shelf’ software solutions requires businesses to mould their processes to fit.  Fortunately, however, there is a level of flexibility inherent in the Office 365 suite that allows you to tailor a package to suit the way you work. In our ‘Delving Deeper’ series we’ll help you mould the Office 365 service offering around the unique operational challenges your business faces.  We’ll help you confront common operational challenges and answer questions you may have such as:

“What can I do to aid communication between my team?”

“How can I make arrange meetings without drowning in Emails?”

“How can I gain control and oversight of my business’ data?”

“Can I automate time-consuming manual tasks?”

“How can I effectively manage projects and group tasks?”

“How can I leverage the value of my data and make data collection easier?”

“Is there a way I can control the use of group chat?”

“I need to do X, Y and Z, is there an app for that?”

Office 365 sometimes offers multiple solutions to questions such as these.  Our guide will help you choose the right solution for the particular challenge you’re dealing with.

 

Struggling to find a solution that fits around your business?

At Cloudscape, we use our extensive experience to deliver custom-fit technology solutions to SMEs in London and the home counties. Technology should serve your business’ aims and aspirations, it shouldn’t be something to mould your operation around. We are experts in Cloud-computing and we know how empowering Cloud Services can be when leveraged correctly, so let us help you tailor Office 365 so that it works for your business and the unique challenges you face. Call us on 0207 952 8123 or send us an email info@cloudscape.it.

NHS: 100+ Email Accounts Hijacked in Phishing Campaign

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The NHS has confirmed that 113 internal email accounts were compromised and used to send malicious spam outside the health service around two weeks ago.

A brief NHS Digital statement issued on Friday revealed that the incident occurred between Saturday May 30 and Monday June 1 2020.

It claimed the security snafu affected a “very small proportion” of NHS email accounts, around 0.008% of the 1.4 million total, and was linked to a wider campaign designed to steal victims’ log-ins.

“There is currently no evidence to suggest that patient records have been accessed. We are working closely with the National Cyber Security Centre (NCSC), who are investigating a widespread phishing campaign against a broad range of organizations across the UK,” it added.

In fact, the NCSC first raised the alarm about the campaign back in October last year, claiming that automated attacks designed to harvest credentials had been active since at least July 2018 and were spreading “indiscriminately” across multiple verticals.

“In this campaign, the user receives a phishing email from a legitimate and known email account which has been compromised. Phishing emails were previously sent from contacts in recent email communications with the recipient, and the subject lines often mirrored the most recent email exchange. This created an initial plausibility for the user to trust the email,” it explained.

“More recently, the subject lines include the compromised user’s address-book entry for the recipient of the phishing email. This could be in the recipient’s name, the email address or may just be blank.”

Clicking on a link in the email would take the user to a fake log-in page featuring their organization’s logo and their email, the NCSC said.

All those affected by the latest NHS-based attacks will have been notified by today, NHS Digital claimed. It argued that since implementing a “new password approach” there has actually been a 94% decrease in phishing emails sent to NHSmail accounts over the past year.

“We are investigating this issue and have taken the precaution of asking all mailboxes that have a similar configuration to the compromised accounts to change their passwords with immediate effect,” NHS Digital concluded.

“We have worked with the organizations involved to isolate affected accounts, supported them to make any necessary changes and have advised affected individuals.”

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

COVID19 Attacks Still Less Than 2% of Total Threats

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COVID-19-themed cyber-attacks comprised only a tiny amount of overall threat volumes over the past four months despite sensational headlines, according to Microsoft.

In comments echoing those it made at the start of the crisis, the Microsoft Threat Protection Intelligence Team claimed that even the peak of COVID-related attacks in the first two weeks of March was “barely a blip in the total volume of threats we typically see in a month.”

These were opportunistic attempts to exploit huge public interest in the virus via mainly localized phishing lures, which is why they increased 11-fold the week after the World Health Organization (WHO) officially named the pandemic “COVID-19.”

“This surge of COVID-19 themed attacks was really a repurposing from known attackers using existing infrastructure and malware with new lures,” said Microsoft. “In fact, the overall trend of malware detections worldwide did not vary significantly during this time.”

Although COVID-themed attacks remain higher than they were in early February and will continue as long as the virus does, the vast majority of threats are more typical phishing and identity compromise attempts, it continued.

The key takeaway for IT security teams is that while phishing lures can change quickly, the underlying malware remains the same.

They should therefore double down on enhanced user awareness training programs, “cross-domain signal analysis,” and patching, said Microsoft.

“These COVID-19 themed attacks show us that the threats our users face are constant on a global scale. Investments that raise the cost of attack or lower the likelihood of success are the optimal path forward,” it concluded.

“Focus on behaviors of attackers will be more effective than just examining indicators of compromise, which tend to be more signals in time than durable.”

Google claimed back in April that it is blocking 18 million malware and phishing emails linked to COVID each day, although it also admitted that “in many cases” these threats are not new but repurposed from other campaigns.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

Foodora Data Breach Impacts Customers in 14 Countries

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Online food delivery service Delivery Hero has confirmed a data breach affecting its Foodora brand.

The cybersecurity incident has exposed the account details of hundreds of thousands of customers in 14 different countries.

Delivery Hero told Infosecurity Magazine that the exposed data consists of “unique email addresses as well as certain customer details: encrypted password hashes, name, first name, delivery address, and phone number.”

The company confirmed that no financial data, clear-text passwords or geolocation data was exposed.

Data breached in the incident was found online on May 19, posted in a forum where stolen data is wont to show up, according to the Gov Infosecurity website. Whoever posted the data on the forum claims that Foodora was compromised in 2019.

A spokesperson for Delivery Hero said: “Unfortunately, we can confirm that a data breach has been identified concerning personal data dating back to 2016,” said a Delivery Hero spokesperson.

“The data originates from some countries across our current and previous markets.”

The compromised data appears to belong to Foodora users in Australia, Austria, Canada, France, Germany, Hong Kong, Italy, the Netherlands, Norway, Singapore, Spain, and the United Arab Emirates.

Data breach expert and Have I Been Pwned website creator Troy Hunt said that over 600,000 unique email addresses were among the leaked data. According to Hunt’s research, the oldest Australian files exposed in the incident date back to August 2015.

“Our security teams validated that the exposed database contained approximately 480,000 email addresses,” a Delivery Hero spokesperson told Infosecurity Magazine.

“Some explanation for the real number being lower, is due to duplicates, email addresses used for staging and testing accounts, invalid emails addresses (as we did not use any verification of email addresses back then), email addresses of domains owned by DH.”

Delivery Hero was founded in 2011 by Niklas Östberg. The business is based in Berlin, Germany, and operates in over 40 countries internationally in Asia, Europe, Latin America, and the Middle East.

The company, which has around 22,000 employees, partners with more than 500,000 restaurants globally to deliver over 3 million food orders per day.

Delivery Hero is not yet sure how the breach occurred but is taking steps to find out.

A spokesperson said the company has “started a thorough internal investigation” and is “working closely with our security and data protection teams, as well as local authorities, to identify what caused the breach and inform the affected parties.”

The spokesperson added that the “relevant authorities” have been informed of the data breach.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

46% of SMEs Sharing Confidential Files by Email During Lockdown

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Nearly half (46%) of small and medium-sized enterprises (SMEs) regularly share confidential files via email, including financial and employee data in spreadsheets, according to a new study from the Lanop Accountancy Group. This is despite the fact that 60% have not upgraded their organizations’ cybersecurity capabilities since shifting to remote working during COVID-19.

In a survey of 100 company owners of SMEs based in London, UK, which focused on their security habits during the pandemic, 59% revealed they had received an increase in phishing emails since lockdown began.

Cybersecurity expert Tim Sadler, CEO of Tessian, said: “Protecting people on email has to be a priority in this new hybrid world where employees can work from anywhere. All it takes is one simple mistake or typo for sensitive and confidential files to land in the wrong inbox and for a company to suffer a significant data breach.”

SMEs also outlined IT difficulties they have faced as a result of moving to a remote working model. A quarter said they share a Zoom account with another company, and one in five have been forced to cancel a meeting due to conference systems crashing. Meanwhile, 30% reported purchasing additional laptops, mobiles and tablets to manage remote working.

In addition, one third of company owners don’t believe they have the IT systems to continue remote working for a further three months, while 28% said their staff lack the digital skills to work from home.

Lanop also found nearly half (45%) plan to increase their IT spending in the near future, while 23% will not renew their office lease beyond the crisis.

Sridhar Iyengar, managing director of Zoho Europe, added: “The COVID-19 crisis has forced the majority of business owners to quickly implement remote working systems in order to continue trading despite strict lockdown measures. For many companies, successfully managing urgent projects, team meetings and company finances online against the backdrop of economic turmoil has brought with it a myriad of delays.”

A survey published last month by Bitglass found that most organizations are not sufficiently prepared to securely support remote working, even though 84% intend to continue this practice beyond the crisis.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/

Our approach to Managed IT

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Who? What? Where?

We’re Cloudscape, a full-service IT company based in the heart of London.  Working primarily with small to medium-sized companies, we offer a full complement of IT support services covering all bases; from routine maintenance and remote monitoring to IT project management, consultancy and much more.

We draw on over 30 years of experience to deliver honest, dependable support that our clients rely on.  We have an excellent record of customer retention – many of our clients have been with us over for over a decade – as we put customer satisfaction at the heart of how we operate.

See below for a brief description of the services we provide, bearing in mind that we only propose solutions based on the requirements of our individual clients – we never promote unnecessary services or tech!

 

Cloud Services and Hosted VoIP

As a Cloud Service provider, we can help your business navigate the fairly new but exciting world of cloud computing.  ‘The Cloud’ broadly denotes computing services and resources accessed remotely via the internet rather than through in-house or local physical infrastructure.  ‘The Cloud’ lets you take advantage of computing power, security and scalability without the capital expense and maintenance hassle of physical infrastructure.   It also offers cost-efficiency and flexibility that is difficult to achieve with hardware, as the subscription-type nature of cloud services let you pay for the services and resources you need and dispense with those you don’t.

A common entry-point to the cloud is through Hosted email services, cloud-based backup solutions and cloud storage.  We can advise on the best blend of Cloud services and Physical infrastructure for your business that capitalises on the benefits of the Cloud and makes optimum use of the server infrastructure you may already have.  We even offer ‘Private cloud’ solutions for businesses wishing to operate their own hardware in the cloud.  This offers the benefits of the ‘public Cloud’ but with greater control and customisation potential.

We also set up ‘hosted’ (Cloud Based) VoIP phone systems.  Such systems offer the features of a traditional business phone system but with much easier and cheaper set up as well as many of the benefits inherent in cloud services such as scalability and convenience.

IT Support

All-encompassing IT support is the cornerstone of our offering.  We employ ‘prevention is better than cure approach’ using our advanced monitoring platform.  This lets us scour your network for signs that something is likely to go wrong (such as a Hard drive error message), allowing us to take action before harm can be inflicted.

You’ll be able to rest assured knowing that your data is backed up, the latest updates are installed and that your entire network is safeguarded by the most up-to-date malware and virus protection.

In addition to our Microsoft expertise, we are also recognised as the leading Apple Mac specialist in London and are committed to supporting Apple products.

Cyber Security consultancy

We can advise on and implement a host of Cybersecurity measures to safeguard your business’ applications, software, hardware and data from a range of online threats. From Antivirus software and firewalls to access management and web filtering, our expertise in the field of online security will add resilience to your business’ cyber defences and help you uphold your data protection obligations.

Additionally, with our threat monitoring and reporting tools, we can help you understand the sources of cyber threats, allowing preventative action to be taken to safeguard your network.

Other Services

We offer a range of other services in addition to our core offering.

Our relocation service takes the stress out of the logistical complexity of an office move.  With the provision of a dedicated IT relocation manager, we will take care of everything – backups, security, hardware installation, dealing with contractors etc. – ensuring your move is a smooth and stress-free experience.

In addition to the ongoing support services we also offer project management and consultancy services.  Whether you want to migrate services to the cloud, upgrade hardware, install telephony infrastructure or manage data more efficiently, you can be sure that our project consultancy will keep you on track with solutions that are a custom fit for your business.  We work with a variety of sectors – creative industries, banking, finance, hospitality, Law, retail and HR – and as such we have developed an understanding of the unique and often ‘sector-specific’ challenges that businesses face.  We employ this understanding when working with our clients to ensure we consistently deliver solutions that meet their needs and the unique operational challenges they encounter.

Lastly, as a ‘Cyber Essentials’ accredited IT company, data protection and security is at the core of everything we do.  We are well versed in the complexities of the EU’s GDPR legislation (soon to be adopted into UK law post-Brexit), and can help to ensure that your business is GDPR compliant using a range of strategies such as the implementation of Data privacy policies and introducing Cybersecurity procedures.

 

We’re Cloudscape

At Cloudscape, we know what technology means for your business.  While some IT companies live on cloud-nine, we are very much grounded and realise that for many firms IT is a vehicle for their business and not the destination itself.  We only deliver solutions that will get results and instead of dazzling our customers with jargon and shiny, new products at every opportunity we focus on plain-English guidance and an efficient, friendly and reliable support service that your business can have confidence in.