Who? What? Where?
We’re Cloudscape, a full-service IT company based in the heart of London. Working primarily with small to medium-sized companies, we offer a full complement of IT support services covering all bases; from routine maintenance and remote monitoring to IT project management, consultancy and much more.
We draw on over 30 years of experience to deliver honest, dependable support that our clients rely on. We have an excellent record of customer retention – many of our clients have been with us over for over a decade – as we put customer satisfaction at the heart of how we operate.
See below for a brief description of the services we provide, bearing in mind that we only propose solutions based on the requirements of our individual clients – we never promote unnecessary services or tech!
Cloud Services and Hosted VoIP
As a Cloud Service provider, we can help your business navigate the fairly new but exciting world of cloud computing. ‘The Cloud’ broadly denotes computing services and resources accessed remotely via the internet rather than through in-house or local physical infrastructure. ‘The Cloud’ lets you take advantage of computing power, security and scalability without the capital expense and maintenance hassle of physical infrastructure. It also offers cost-efficiency and flexibility that is difficult to achieve with hardware, as the subscription-type nature of cloud services let you pay for the services and resources you need and dispense with those you don’t.
A common entry-point to the cloud is through Hosted email services, cloud-based backup solutions and cloud storage. We can advise on the best blend of Cloud services and Physical infrastructure for your business that capitalises on the benefits of the Cloud and makes optimum use of the server infrastructure you may already have. We even offer ‘Private cloud’ solutions for businesses wishing to operate their own hardware in the cloud. This offers the benefits of the ‘public Cloud’ but with greater control and customisation potential.
We also set up ‘hosted’ (Cloud Based) VoIP phone systems. Such systems offer the features of a traditional business phone system but with much easier and cheaper set up as well as many of the benefits inherent in cloud services such as scalability and convenience.
All-encompassing IT support is the cornerstone of our offering. We employ ‘prevention is better than cure approach’ using our advanced monitoring platform. This lets us scour your network for signs that something is likely to go wrong (such as a Hard drive error message), allowing us to take action before harm can be inflicted.
You’ll be able to rest assured knowing that your data is backed up, the latest updates are installed and that your entire network is safeguarded by the most up-to-date malware and virus protection.
In addition to our Microsoft expertise, we are also recognised as the leading Apple Mac specialist in London and are committed to supporting Apple products.
Cyber Security consultancy
We can advise on and implement a host of Cybersecurity measures to safeguard your business’ applications, software, hardware and data from a range of online threats. From Antivirus software and firewalls to access management and web filtering, our expertise in the field of online security will add resilience to your business’ cyber defences and help you uphold your data protection obligations.
Additionally, with our threat monitoring and reporting tools, we can help you understand the sources of cyber threats, allowing preventative action to be taken to safeguard your network.
We offer a range of other services in addition to our core offering.
Our relocation service takes the stress out of the logistical complexity of an office move. With the provision of a dedicated IT relocation manager, we will take care of everything – backups, security, hardware installation, dealing with contractors etc. – ensuring your move is a smooth and stress-free experience.
In addition to the ongoing support services we also offer project management and consultancy services. Whether you want to migrate services to the cloud, upgrade hardware, install telephony infrastructure or manage data more efficiently, you can be sure that our project consultancy will keep you on track with solutions that are a custom fit for your business. We work with a variety of sectors – creative industries, banking, finance, hospitality, Law, retail and HR – and as such we have developed an understanding of the unique and often ‘sector-specific’ challenges that businesses face. We employ this understanding when working with our clients to ensure we consistently deliver solutions that meet their needs and the unique operational challenges they encounter.
Lastly, as a ‘Cyber Essentials’ accredited IT company, data protection and security is at the core of everything we do. We are well versed in the complexities of the EU’s GDPR legislation (soon to be adopted into UK law post-Brexit), and can help to ensure that your business is GDPR compliant using a range of strategies such as the implementation of Data privacy policies and introducing Cybersecurity procedures.
At Cloudscape, we know what technology means for your business. While some IT companies live on cloud-nine, we are very much grounded and realise that for many firms IT is a vehicle for their business and not the destination itself. We only deliver solutions that will get results and instead of dazzling our customers with jargon and shiny, new products at every opportunity we focus on plain-English guidance and an efficient, friendly and reliable support service that your business can have confidence in.