90% of UK Data Breaches Due to Human Error in 2019

Human error caused 90% of cyber data breaches in 2019, according to a CybSafe analysis of data from the UK Information Commissioner’s Office (ICO).

According to the cybersecurity awareness and data analysis firm, nine out of 10 of the 2376 cyber-breaches reported to the ICO last year were caused by mistakes made by end-users. This marked an increase from the previous two years when respectively, 61% and 87% of cyber-breaches were ascribed to user error.

CybSafe cited phishing as the primary cause of breaches in 2019, accounting for 45% of all reports to the ICO. ‘Unauthorized Access’ was the next most common cause of cyber-breaches in 2019, with reports relating to malware or ransomware, hardware/software misconfiguration and brute force password attacks also noted.

Oz Alashe, CEO of CybSafe, said: “As this analysis shows, it’s almost always a human error that enables attackers to access encrypted channels and sensitive information. Staff can make a variety of mistakes that put their company’s data or systems at risk, often because they lack the knowledge or motivation to act securely, or simply because they accidentally slip up.”

However, Alashe was quick to argue that the statistics should not provoke a negative reaction.

“Employees, of course, pose a certain level of cyber-risk to their employers, as seen in our findings thus far. Nevertheless, people also have an important role to play in helping to protect the companies they work for, and human cyber-risk can almost always be significantly reduced by encouraging changes in staff cyber-awareness, behaviour and culture.”

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

 

News Source: https://www.infosecurity-magazine.com/news/90-data-breaches-human-error/

Take your business to the next level with SIP Trunking

Another distinctive term for your list; this time however, it’s an essential one that you’ll need to keep in mind.

In the realm of telecommunications, ISDN, VoIP & PBX… it’s time for SIP to take the central stage, with its ability to save you a lot of time, but most significantly, money.

 

What’s SIP Trunking?

Session Initiation Protocol, more commonly known as SIP. An application layer protocol used to create and terminate data & voice transfers, it’s also a type of Voice over Internet Protocol (VoIP), which describes the calls delivered over an internet connection.

VoIP is built exclusively on SIP, using a Private Branch Exchange (PBX) to send and receive calls. Relieving the soon to be prehistoric Integrated Services Digital Network (ISDN), a system that communicated data and voice digitally over many copper wires.

 

From a business point of view, is SIP worth it?

Worst case scenario, your business is currently using ISDN & a PBX to facilitate your calls, in which you’re possibly thinking, what’s wrong with ISDN…?

When it originally launched in 1986, (yes, it’s that old), it was a brilliant opportunity for businesses to develop. The power to distribute voice and data over one line, it was a technology dream, nowadays there is a variety of good quality, enhanced options available that are even better.

If you’re considering a switch, not only is it cheaper to sustain; it’s also less high-priced on a day-to-day basis… you could save up to 50% on each line rental and up to 25% or more on call costs alone. With a lot of SIP suppliers proposing free internal calls, which is very handy for medium-sized businesses.

 

We highly recommend SIP to any business, take the leap

With its unending opportunities and ease of growth, SIP offers you reliability within your business. No more concerns about possible interruption or outgrowing your current premises, SIP Trunking supports growth in a natural manner.

SIP Trunking isn’t the only substitute option out there, in which you’re perhaps thinking – If you don’t have a PBX, Cloud Hosting Telephony is an exceptional option, which could very well be the future of communications throughout your business.

With ISDN terminating in 2025, as declared by BT themselves, the benefits of SIP can change the way you move forward as a business. It won’t hold you back.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

Your business requires a faster broadband connection

Currently experiencing non-existent broadband speeds?

Internet connectivity is as essential to our livelihoods as the oxygen we breathe. Regardless of being in the country’s capital, you’re probably still suffering a severe lack of full-fibre broadband, which is holding back the development of your business and is ultimately costing you time & money.

But there are options obtainable – just because the big network operators aren’t connecting your building to superfast services, doesn’t mean that you can’t get access to faster services via alternate means.

 

Full Fibre sounds very expensive?

As you would assume, the price of running a devoted fibre line (fibre Leased Line) into your business is more costly when contrasted to out-of-date broadband services. However! With most businesses, this doesn’t mean you have to boost your comms allowance. If you are still using ISDN lines for your telephony, then you have some variations.

ISDN, still the heart of voice infrastructures for many businesses, has its end-of-life already in the sight following well over 30 years of use. BT have declared their plans to ‘switch off’ all these services by 2025, to subsequently push the implementation of VoIP (Voice-over-IP) telephony to businesses all over the country.

By choosing to bin ISDN whenever your contract permits, you can reap the rewards from the instant cost savings, which in turn can fuel the budget for the Fibre Leased Line.

 

What happens to my telephone calls after upgrading?

By adapting and converting to full-fibre, you will have the internet speed & line reliability to make VoIP a possibility. VoIP instead carries your voice calls over your broadband connection and no longer over the prehistoric copper ISDN cables.

Implementing VoIP doesn’t have to be an expensive experience – there are so many exclusive services and options available, with such a competitive marketplace ensuring costs are kept to a bare minimum. Switching from older forms of telephony doesn’t mean you have to leave your contacts behind; you can easily port these across onto VoIP, enabling you to carry on making & receiving calls as you always have.

 

We’re Cloudscape.

We believe you should have the best communication solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that you’ve been left behind in the dark ages of the internet, please get in touch.

ISDN Telephony is ancient technology

Are you still using ISDN in your business?

In likeness to PSTN, (Analogue Lines), that are typically used at home for your phone & broadband line, ISDN, (Integrated Services Digital Network), blends several pairs of copper cables, allowing businesses to function with quite a few telephone calls at once. Following the pattern with all legacy forms of communication, ISDN is expensive and constraining; often seeing businesses spend more than a few hundred pounds per quarter for telephone lines & calls alone.

ISDN is the still the boss of voice communications for most businesses, but the end-of-life is already in sight for this 30-plus-year-old equipment. BT have broadcasted their plans to ‘switch off’ all these services by 2025, and therefore push the completion of VoIP (Voice-over-IP) telephony by trades up and down the country.

 

It’s time to change over, ISDN is old hat.

There has undoubtedly not been a greater time to assess your communications by choosing to cut your usage of ISDN whenever your contract passes. You can benefit from the immediate cost savings, while increasing your elasticity by moving to VoIP technology.

Using VoIP shouldn’t be a distressing & pricey experience – there are various services and options available, with such a cutthroat marketplace ensuring costs are kept to a minimum. Switching from older forms of telephony doesn’t mean you have to abandon your numbers; you can swiftly port these crossways onto VoIP, enabling you to carry on making & receiving calls as you always have done.

 

What happens to my internet connectivity?

Shifting from ISDN to VoIP means that your calls will no longer be running petrified over those sets of copper cables, but in its place across your broadband connection. Logically, this means you’ll require a moderately quick & stable internet connection to handle your volume of voice traffic, in addition to the data usage for browsing websites, sending/receiving emails and using multiple cloud tools.

In some areas this isn’t an instant possibility – if your business suffers from sluggish ADSL speeds and has yet to progress to a fibre connection of some form, you may be concerned about the prospect of doing away with the solidity of ISDN.

Nevertheless! In many cases we’ve seen the savings made from switching from ISDN to VOIP aid in the justification and financing of a dedicated fibre, (known as a Leased Line), connection. By reforming to a Leased Line, you’ll benefit from a superfast fibre connection directly from your properties to the BT Exchange and attain a much faster connection, both steady and supported by the network operator on a contractual service level agreement.

As Leased Lines are run on a dispersed basis to each premises, you are not constrained to the limitations of the current Openreach fibre rollout plans – which sees fibre run only from the Exchange to the local cabinets, (with copper still being used between your building & the cabinet as before). Leased Lines, along with a number of other connectivity options, are open to businesses wherever you may be positioned.

With the extra speed & data capacity brought with the installation of a Leased Line, any pain of switching to VoIP is eradicated. Your Leased Line would be more than suitable to carry your voice traffic over VoIP, meanwhile providing your team with a much faster & reliable connection to the internet than ever before.

 

We’re Cloudscape.

There are quite a few different aspects to such a project… but, we’re here to help.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that you’re stuck in the dark ages with ISDN, please get in touch.

Under GDPR, it’s illegal to have no professional backup.

Not many know this is a legal requirement…

Backup and disaster recovery solutions are necessary under the GDPR.

With any Business accountable or responsible for the ownership of important data, they must have the ability to recover any lost personal data that they hold in a timely manner.

In order to remain in compliance, you must have the required backup and disaster recovery policies in place and actively take the time to regularly test the reliability and the effectiveness of the solution.

This is only the beginning, as you’ll find out there are lot more implications to it, you’re going to need to comply with all of them.

 

How do we abide and avoid fines?

By following each separate ruling and making sure your Business is following suit!

With GDPR fines dropped on British Airways, you shouldn’t be expecting a gentle slap on the wrists, we recommend you get your Business in harmony and follow all the set rules.

Covering the first of many key points involved; Having a backup recovery point is essential, irrespective if you want one or not.

Whether you’re outsourcing or have other techniques, you need a protected recovery point in which you can restore important data from, immediately.

You’re also going to need a process in place, for regular testing, reviewing and calculating the effectiveness of the measures involved for ensuring the security.

Do you feel 100% assured that you could tackle incoming or concealed cyber-attacks? If not, then you should be looking for ways to improve your protection as you now must report any breaches within 72 hours of them taking place.

A successful way to ensure yourselves of Cyber protection is to become Cyber Security Essentials accredited.

Data compliance is for every representative of the team, whether you’re involved within IT or the legal side of the Business or not, everyone needs to be aware of GDPR.

Regular Data backups are important, as well as regular Backup checking, you need to test frequently and backup your data often in order to comply, don’t get caught out at the closing stage.

 

What Business options are available?

There are many types of services and options available to you as a business.

Whether you wish to Backup manually by hand, (Given the widespread of implications this would be unadvisable), making sure you’re secure with multiple copies in multiple locations, ideally following our ‘3-2-1 Backup rule’.

Or follow a reliable route through an outsourced Backup supplier, like us. In which we will make available a secure data backup solution. A committed cloud backup, our online backup service is a secure and automated way of ensuring that your critical data is safeguarded offsite.

Whether you’re in a susceptible position, or just unsure of what position you are, you need to get ahead & up to date with GDPR and Data compliance, contact us for all expertise regarding backups and obeying security protocols.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

The Cloud is fantastic.

There are literally thousands of different aspects and operators of Cloud-based services to select from; providing you with a safe, flexible and responsive working environment to truly work from anywhere.

Wherever we choose to operate, we’ll have issues with our data security, privacy and backup. You could have the most complex of Cloud infrastructures and still be vulnerable to tomorrow’s cyber-attack.

Therefore, we will always need complete backup, irrespective of the type of IT we use.

 

But you shouldn’t use it as a backup.

As we’ve already agreed, the Cloud is an IT concept that provides great freedom for the modern-day workplace. Nevertheless, many mistakenly assume that by working from the Cloud and by no longer having their data sat on a local physical disk or server, their data is safeguarded and backed-up as normal. This sadly isn’t the case.

It is a common misunderstanding that taking the single copy of your file data from that old office server and stockpiling that copy within OneDrive or Google Drive will alleviate all your backup woes.

The use of current Cloud services, such as Microsoft’s Office 365 or Google’s Apps environment, provide only a single storage location for your data and do not back up your files as basic.

 

What about a physical or local copy?

We’re not saying step back in time and change your operating methods to old fashioned ones through anxiety of having numerous copies of your data.

In fact, by manually replicating files and storing copies in multiple locations will only create a mess of a backup configuration & run without any computerized schedule.

From a backup viewpoint, working from the Cloud as a single location for your file data should be deemed with the same consideration of having a file server in the office still. In-line with the best practice of the ‘3-2-1 rule’, it’s critical to run a skilled backup service to replicate that data to at least one (if not two!) alternate independent location/s.

 

What should we use then?

There are trustworthy services available that incorporate directly into Cloud platforms, such as Office 365 and GoogleApps, and routinely back up all your file data (and even things like emails) to an alternate encrypted Cloud-based storage location.

Your team benefit from the capability to continue to work as they always have, with peace of mind that should they suffer a loss, corruption or failure of the company’s chosen Cloud service, that file data can be restored immediately.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

The 3-2-1 backup rule; don’t underestimate its simplicity.

Here’s the problem…

Backing up your critical data isn’t something you should ignore; you need to guarantee that your key information will endure any unpredictable situation.

Too many businesses & individuals have deteriorated from data loss after a system failure, file corruption, unintentional deletion, or even by environmental disaster! Although most common of all will be lost through you becoming a casualty to a random cyber-attack.

You may well make a duplicate of your files and save them to an external disk or dump a copy in the Cloud, but is that a thorough enough backup to protect your business from total loss?

 

Here’s how it works.

The 3-2-1 Backup rule; a thorough procedure to cover nearly all possibilities of data loss and requirement for recovery.

An easy-to-remember configuration for keeping all your personal details and company data protected & recoverable should the worst take place.

ALWAYS keep at least THREE versions of your up-to-date data.

You can’t foresee data loss, or worse, a cyber-attack. Having at least three separate backup copies of your data improves to best alleviate the risk of loss. One copy being your original file data (on your server/s or cloud storage), with an additional two duplicate copies being stored in alternate locations as your backup sources.

Store TWO backup copies on distinctive devices or storage media.

Nothing lasts forever, (asides plastic). We must all remember that storage methods will suffer a failure at some point in their life, or if they are linked to your network at the point of a cyber-attack striking, they may well become contaminated and suffer loss too.

Therefore, to boost peace of mind, you should always have several copies on unique devices, and they shouldn’t be the same product, with slight odds of corrupting at the same time.

Hold at least ONE backup copy offsite.

A plain, yet very crucial rule. If you follow the first two rules, you’re on the right track, but if you don’t have an offsite backup, you’re not completely protected.

You’ve undoubtedly speculated why, if your external hard drives, disks or cloud storage are all tied to your system, whilst it corrupts or gets attacked, it’s all infected & your multiple points of revival are lost in one fell swoop.

Whereas if you’ve got a copy offsite, you will still have a recovery point to restore your essential systems and retrieve all your data should all else fail.

 

Why follow the 3-2-1 rule?

Given the upsurge in Cyber-attacks, with Ransomware striking businesses left, right and centre, I can’t see any reason you wouldn’t want to back up your data.

With people often miscalculating the likelihood of having a natural disaster, suffering from accidental deletion or corruption, or even the victim of a hacker. The stakes have never been so high, with your business on the line, backup is necessary to protect livelihoods.

When applying the 3-2-1 rule, don’t forget to use a vigorous trusted solution, which is where we come in.

 

We’re Cloudscape.

We believe you should have the best backup solutions for your business.

We’ll get to know your business and determine the most appropriate solution to meet your technical requirements while being commercially sensible in cost and productive with time.

If you feel that your data isn’t being backed up correctly, please get in touch.

Keep business knowledge available with Cloud Archiving

There’s truly nothing worse than losing data, particularly important data. Whether it’s via external or internal problems.

Protecting your information is a key focus for every and any business, with long term solutions available for businesses of any size; you shouldn’t disregard them.

Cloud archiving has been around for a while, but that doesn’t make it any less vital to securing your data. With Hackers out there trying to capture your details, they’ll be the ones laughing when your business operations come to a halt.

Whether it’s for achieving business goals or meeting legal obligations, long-term data retention is often a necessity. Whether it’s information you rarely need or data that are often used.

With the risk of exposure to businesses skyrocketing, it’s time you look into reducing exposure through immutable archives, robust e-discovery & supervisory features and compliance-driven chains of custody.

Compliance is a major component, with the rules often changing, it’s time for superior security. New records retention requirements, stringent privacy laws and burdensome e-discovery are met with the increasing need for greater security and employee productivity.

It’s time you protect yourself.

 

So, what’s the deal with Cloud archiving?

We recommend Mimecast as your go-to platform for all things email security, continuity and archiving too.

By aggregating data across multiple platforms, organisations gain long-term business insights and create a secure, digital corporate memory while at the same time reducing costs and risks for legal and compliance teams.

IT teams can reduce administrative overhead with streamlined management and simplified data recovery. Anytime, anywhere access to archive data improves employee productivity and workflow efficiency.

 

Why you should use Mimecast Cloud Archive.

Rest assured that their data is always-available, always-replicated and always-safe, giving you the following and more:

  • Improved efficiency & reliability of file/email systems

Inactive data from file and email systems are moved to offsite storage – improving performance and freeing up primary storage capacity for further growth.

  • Faster Data backup & recovery

Reduce backup windows and improve restore times.

  • Simplified management & increased productivity

Automate specified retention policies and schedules for email data, allowing IT teams to focus on core tasks.

  • Lower, more predictable costs

Pay only for what you use on a fixed, utility model while reducing spend on in-house storage and administration.

 

Get Cloud Archives.

The reasoning to upgrade and protect your business data couldn’t be any clearer. With cyber threats always on the rise, with not only phishing as mentioned, but ransomware and many other threats.

Thankfully, Mimecast Cloud Archive covers all the areas of data protection that you’ll need.

Move to the cloud with a single, secure archive for email, files and other content. Helping to keep company knowledge available, protecting and preserving it while simplifying management and administration.

 

Want to get the best solution for your business?

At Cloudscape, we take a holistic approach to technology – offering a solution, competitive pricing and expert consultancy on each nut & bolt of your tech infrastructure.

If you have any concerns, questions or simply want to explore how to better secure your business, please do get in touch with the team for a FREE demonstration of Mimecast or to further discuss your Cyber Security picture.

To book a consultation or to arrange a further discussion, please get in touch.

Uninterrupted access with Mailbox Continuity

There’s truly nothing worse than system downtime. Whether it’s via external or internal problems.

Productivity and efficiency are a key focus for every and any business, with long term solutions available for businesses of any size; you shouldn’t disregard them.

Email continuity management has been around for a while, but that doesn’t make it any less vital to securing your business operations. With Hackers out there trying to take you down, they’ll be the ones laughing when your business comes to a standstill.

With the risk of threat to businesses on the upsurge, it’s time you look into preventing any unwanted downtime. As a country, we rely and depend heavily on online communications and services; especially email.

System interruption to a business can cause a multitude of issues. No email causes lost productivity, you don’t want your workers losing focus. Decreased productivity will result in lost opportunities, the longer your system is down, the less likely targets are being met. If targets aren’t achieved, this downtime is now costing your business thousands by the minute.

Having a solid IT infrastructure matters more than ever. It’s time you protect yourself from potential problems, enabling safe, continued use of email.

 

So, what’s the deal with Email Continuity Management, is it any good?

Yes, of course, it’s brilliant. One solution that’s often overlooked is Mailbox Continuity and it’s about time that you took a look into your Email Continuity Management.
The last thing your business needs is 3 hours in the dark, with no servers and no means of communicating to the outside world.

This is where Mimecast steps in.

Mimecast protects against planned and unplanned email server outages without the cost and complexity of alternatives.

In the event of a sudden email outage or planned downtime, Mimecast provides uninterrupted access to live and historic email and attachments from the Mimecast Cloud using everyday tools like Outlook for Windows. Employees get guaranteed access to email from anywhere, on any device. Administrators can monitor email flow, receive alerts and manage a continuity event all from Mimecast.

 

Why you should use Email Continuity Management

Keeping your business connected during outages, giving you the following and more:

  • Uninterrupted access

Uninterrupted access to email via Mimecast’s Outlook plug-in, mobile app and web portals until primary email system come back online.

  • Instant failover

Instant failover and failback reduce RPO (Recovery Point Objective) & RTO (Recovery Time Objective) for email to near zero.

  • SMS notifications

SMS notifications allow real-time incident assessment, instant continuity portal activation and instructions to users on how to access continuity services.

  • Automatic synchronisation

Automatic synchronization of mailboxes after an event lowers confusion without straining IT.

 

Get email continuity

The reasoning to upgrade and protect your business from downtime couldn’t be any clearer. Cybersecurity is always on the rise, along with a variety of other possibilities that could cause your business a lot of heartaches, that can easily be avoided.

Thankfully, Mimecast mailbox continuity covers all the areas of email downtime that you’ll need.

Delivered 100% from the cloud, Mimecast Mailbox Continuity is ready when your organisation needs it most.

 

Want to get the best solution for your business?

At Cloudscape, we take a holistic approach to technology – offering a solution, competitive pricing and expert consultancy on each nut & bolt of your tech infrastructure.

If you have any concerns, questions or simply want to explore how to better secure your business, please do get in touch with the team for a FREE demonstration of Mimecast or to further discuss your Cyber Security picture.

To book a consultation or to arrange a further discussion, please get in touch.

Mimecast; Email Security with Targeted Threat Protection

It’s nearly 2020, it’s time you took cybersecurity seriously; particularly your email security.

Every company is under threat. Whether you’re small or large, Cyber-criminals are out phishing and unfortunately, you’re the main target.

Now you’ve probably heard of the term phishing, but do you know how much damage it can cause, without you or anyone else being aware of what’s going on?

Probably not.

As you would’ve guessed, the term ‘phishing’ is wordplay from the more commonly known ‘sport’, fishing. But instead of fish being caught out by simple bait, it’s you.

Often find a lot of junk mail in your inbox?

On the most part, it’s harmless, just your usual spam from retail stores, trying to lure you in to spend all your hard-earned money. Although you’d be better off spending it there than giving it away to a cyber-criminal.

Get rid of all the rubbish and you’ll be left with some emails you’ll struggle to delete, either down to who it’s from or how accurate the subject is.

This is where you’ll either continue on with your journey or take a dark turn into the unknown.

Phishing is carried out through email, masking as someone else and tricking you into entering your personal details into their malicious website. Others will then either run scripts to take control of your computer (without you even knowing) or download & install malicious software.

 

So, what’s the deal with Email Security, is it any good?

Yes. With email being the most important communication platform for a business, it is the application most susceptible to attack. With approximately 60% of inbound email categorised as spam or containing commodity malware nowadays, its vital you up your game.

To put a barricade up will stop you from ever receiving any emails ever again! Therefore, it’s vital that you smartly manage & filter your email to protect your valuable data at all costs.

This is where Mimecast steps in.

Working in the background, analysing your emails continually and creating a secure email gateway.

 

Why you should use Mimecast Email Security

Targeted Threat Protection will aid you with all your emails, giving you the following and more:

  • URL Protect

The use of malicious URLs in email targeted spear-phishing attacks is now standard for Cyber-criminals. Combined with sophisticated, well-researched content, getting employees to click on links is disgustingly easy for attackers.

  • Attachment Protect

With evolving methods of attack, intelligent attackers are always changing the way they lure you in. Malicious documents are a commonly known strategy to infect your system, with attachment protect, they won’t even make it to your inbox.

  • Impersonation Protect

Impersonating your boss, or even your accountant. Building layers of trust and lowering your guard, all in order to persuade a fraudulent wire transfer of all your income. Impersonation Protect specifically protects against these types of sender spoofing and socially engineered attacks.

 

Get email secure.

The reasoning to upgrade and protect your business couldn’t be any clearer. Cybersecurity is always on the rise, with not only phishing as mentioned, but ransomware and many other threats.

Thankfully, Mimecast Targeted Threat Protection covers all the areas of email that you’ll need.

It uses multiple, sophisticated detection engines and a diverse set of threat intelligence sources to protect your business.

 

Want to get the best solution for your business?

 

At Cloudscape, we take a holistic approach to technology – offering a solution, competitive pricing and expert consultancy on each nut & bolt of your tech infrastructure.

If you have any concerns, questions or simply want to explore how to better secure your business, please do get in touch with the team for a FREE demonstration of Mimecast or to further discuss your Cyber Security picture.

To book a consultation or to arrange a further discussion, please get in touch.