About Mike Casey

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Entries by Mike Casey

How Much Does Managed IT Support Cost for a 25–50 Person Financial Services Firm in London?

For a 25–50 employee financial services firm in London, managed IT support typically costs £100–£150 per user per month. This puts most firms in the range of £3,000–£7,500 per month depending on security requirements, compliance support, and service coverage. Unlike standard SMEs, FCA-regulated firms pay more because IT support must include cybersecurity controls, audit-ready documentation, […]

Is 24/7 IT Support Necessary for Financial Services Firms, or Is It Overkill?

For most FCA-regulated financial services firms, 24/7 IT support is not overkill — it’s a risk-management requirement. Firms with 25–50 employees experience 30–40% of IT and security incidents outside normal business hours, while FCA expectations around incident response apply 24/7, not just 9–5. This is why many regulated firms include round-the-clock monitoring and response as […]

What to implement to solve the problems from 2020

As we explained previously, 2020 has been unprecedented. Covid-19 has caused problems internationally, both for people’s health and their ability to work and provide for their families. Business owners have been doing everything within their power to continue trading whilst adhering to ever-changing government rules. Some made a full transition to remote working, others partial, […]

What to implement in 2021: New year, New start

2020, a year that most want to forget! With Covid-19 came one of the worst health epidemics of modern times, which forced a shift in the way we work practically overnight. Bosses that are usually organised and prepared were struck with urgent business-defining decisions on a regular basis. Work practices became a struggle and the […]

How can the cloud industry adapt to a post-COVID world?

One of the unexpected silver linings to the global coronavirus crisis has been the rapid growth the cloud industry has enjoyed. The shift to remote working during the various lockdowns that have taken place over the course of 2020, was largely, if not entirely, facilitated by cloud services. This has meant that while other sectors […]

Twitter Fined Half a Million Dollars for Privacy Violation

Twitter has been fined over half a million dollars for violating European Union data protection laws in the first EU-wide privacy case. The EU’s chief data watchdog today announced that it has issued an administrative fine of 450,000 euros ($547,000) to the social media titan for being too slow to notify Android phone users located across the EU […]

Spotify Resets Passwords After Leaking User Data to Partners

Spotify has been forced to issue a password reset for users after admitting that their information was exposed to some of the firm’s third-party business partners. The music streaming giant said in a customer data breach notification sent to the California attorney general that the privacy snafu was only discovered and fixed after seven months. “On […]

Remote work is here to stay — but it will not be cheap or easy

Square Enix shifting to permanent remote work makes the transition seem inevitable, but it needs to be embraced for the right reasons This week, Square Enix’s Japanese operations announced that the remote working arrangements put into place to cope with COVID-19 are being made permanent. It’s unlikely that this will be the last such announcement; […]

Is remote working putting you at regulatory risk?

The world has seemed a better place lately, with improved optimism around an effective Covid vaccine. As one expert commented, we are not out of the woods yet but it seems like we are on the right path. What is becoming more apparent, though, is that, while firms are looking at their return to office […]