Posts

Network Support for the Digital Workplace

Digital Workplace

The development of the digital workplace over the past decade has been astounding, with more and more companies moving closer to the ideal of a paperless, digital office. The introduction of the computer network has also changed the way we work, leading to a 24/7, always on culture.

This technology allows people to collaborate in the office, having shared space for storing files, and appropriate communications channels such as video conferencing. But it also allows people to access these types of resources from outside the office.

All of this requires a solid foundation of networking infrastructure to underpin these new ways of working. Wi-Fi is now seen as a must have for most offices, along with multiple Wi-Fi access points to ensure a good connection from anywhere in the building. That being said, Ethernet ports are still desired for users who don’t want to rely on a wireless connection.

It is essential that you have the right network support capability to maintain these systems and keep the company moving.

Network Security

As the number of devices on the network proliferates, including employees bringing their own devices and third parties requiring connectivity, network security becomes an increasingly important part of the digital office.

The challenge is to ensure network security without placing too many constraints on the end users.

Key Considerations for Network Security

  • Antivirus and firewalls – The right network security software will go a long way to preventing any harmful activity getting through to your corporate systems. This includes firewalls and up to date antivirus protection. Ransomware attacks are becoming increasingly prevalent, so it is more important than ever that you track the developments in this space.
  • Access restrictions – You may want to place specific restrictions on who can use you network in different instances, so example giving they most locked down experience to guests connecting to the Wi-Fi, and the most unlimited access to employees connected directly via Ethernet.
  • Website filtering – Some website are used by hackers to infect machines and infiltrate corporate systems. By locking down suspicious sites you can help to prevent this happening.

This is just a small subset of the steps that you can take, and a comprehensive solution would require a thorough understanding of your business and an appreciation for any specific threats you might face.

Network Support

Network support is about maintaining the systems that allow organisations to function and communicate. Maintaining the corporate network, either as part of the organisation’s internal IT support team or through an external network support team.

These days, failing to protect your network can have serious negative effects on your digital office experience and your business as a whole. Something causing the network to go down can make it difficult for many employees to do their jobs effectively, and if it is as a result of a virus or hack, can lead to serious reputational damage to your brand.

It is therefore essential that you dedicate sufficient time and resource to protecting this core asset.

If you haven’t already done so, you should consider taking a free network survey to highlight any weak spots in your digital workplace, don’t hesitate to get touch if you have questions about how to adequately protect your network.