VoIP Telephone Systems
– ‘Voice over Internet Protocol’, also known as VoIP, is a system that allows telephone services to be delivered over the internet, rather than using a traditional telephone system. This is a powerful technology that has seen somewhat of a revolution in recent years, especially with the shift towards home working, with more and more businesses adopting it within their operations.
A well-integrated and professional hosted VoIP phone system should include all of the same features of your traditional business phone system, alongside additional benefits such as increased flexibility for the user and huge cost savings for companies. A strong VoIP system means that your business gets all the benefits of the technology and flexibility of VoIP calls, without the need to support a PBX system on-site.
Cost effective and easy to run, hosted VoIP solutions have a lot more to offer compared to the prices of traditional telephone systems and the hefty phone bills they bring. This is why we provide superb, hosted VoIP services in the London area, and have been doing so for our clients for years.
The key point of VoIP systems is for the process to be simple and stress-free for businesses. What a VoIP system does, is turn your audio recording straight into digital signals, then your broadband connection, and sends said recordings as data. On the receiving end of the ‘line’, this is then transferred back into audio.
It’s pretty much the same process as that of a normal telephone line, but it’s taking place over the internet so is more reliable. The fact that VoIP operates across a closed, data-encrypted system means that all exchanges are completely secure, much more so than phone lines. This is particularly helpful for businesses handling personal details of their customers, or those who have privacy concerns whose staff often use the phone.
Hosted VoIP Calls Save Money: No expensive BT landlines are required, nor is any expensive hardware, on-site PBX systems, or specialist engineers. Most businesses will see a significant reduction in cost (with around a 40% reduction in internal calls) as a result of using hosted VOIP solutions, and it’s also inexpensive to install. This means that there are great savings to be had from the installation to the running costs, saving your business money in both the short and long term.
Accessibility and Flexibility: Using VoIP hosting means you are much less likely to miss calls due to the reliability of the system. It is also available 24/7 on any device you use whether that’s a laptop, tablet/ iPad, or PC, meaning that you aren’t stuck with a docked telephone to make or receive calls. This increased flexibility means your business is always available, which will help boost brand exposure and brand reputation in the eyes of your clients and customers. A VoIP system is also extremely effective for distributed offices, or even a remote workforce, as everyone can have a VOIP extension on the same system, using an array of different devices.
Quick and Easy to Install: VoIP equipment is not only incredibly versatile and high quality, but it is also quick and easy to install. So quick in fact, that your provider can usually have you set up and completely ready to go in a matter of days, with little to no disruption to your business operations.
HD Voice Quality: Voice quality is often an issue within traditional business phone lines, but not with VoIP. If you want crystal clear calls with high-definition sound quality that either matches, or beats, your current business telephone system, then VOIP is the phone system for you.
Scalable: VoIP also allows you to grow with your business. As your business expands, your business phone system can also do so in an incredibly efficient and stress-free way. You just need additional handsets and extensions, and the rest is taken care of. The flexible and reliable nature of VoIP systems means that they can be expanded to suit your growth requirements, meaning your phone lines won’t be left behind if your business grows.
Minimal Hardware Required: Unlike traditional phone systems, with VoIP, all you need is cabling, a router, managed Network Telecom connectivity, and HD quality handsets. These are all easy to pick up and we can guide you through the full process with the VoIP solutions we administer to our customers and clients. We work with you to provide a bespoke VoIP system to handle anything you can throw at it, and one that matches the requirements and workload of your operations.
Disaster Preparation: Naturally, unforeseen problems can always occur, and this is the same for VoIP systems, albeit much rarer than with traditional phone systems. As long as you can access the internet, you can set call routing up with the click of a button. This means regardless of whatever problems arise, you can continue with business as normal with no disruptions to your operations.
There is little doubt that VoIP is revolutionising the way that businesses operate around the UK and indeed the world. With ever-improving technology changing almost everything about business operations, it is now possible to scale globally for a fraction of what it would have cost a decade ago with VoIP systems alone.
So, if you’re looking to take your business to the next level by investing in hosted VoIP solutions that will help you to control costs, improve productivity and keep you connected on the move on any device, get in touch with Cloudscape and see how our expert technicians and IT professionals can help you.
We have years of experience and knowledge surrounding IT systems and VoIP solutions, and can help match the perfect technology to suit your businesses requirements and needs.
To find out more about how you can use hosted VoIP to transform your business and save money in the process, give us a call and chat to one of our knowledgeable and friendly members of the team. Get in touch or give us a call on 0207 952 8123.
Alternatively, you can drop us an email at info@cloudscape.it and we will happily talk you through our products as well as answer any technical questions you might have surrounding IT systems such as VoIP, or any of the services we provide.